Middle East and Africa
At one university in Abu Dhabi, a timely implementation of SAP Concur’s platform ensured it was ready when the challenging events of 2020 unfolded.
NYU Abu Dhabi, which welcomed its inaugural class 10 years ago, was established in partnership with NYU and the Emirate of Abu Dhabi and founded upon a shared understanding of the essential roles and challenges of higher education in the 21st century. NYU Abu Dhabi has integrated a highly-selective liberal arts, engineering and science curriculum with a world center for advanced research and scholarship enabling its students to succeed in an increasingly interdependent world and advance cooperation and progress on humanity’s shared challenges. NYU Abu Dhabi’s high-achieving students come from 115 nations and speak over 115 languages. Together, NYU's campuses in New York, Abu Dhabi, and Shanghai form the backbone of a unique global university.
Prior to implementing SAP Concur, the NYU Abu Dhabi used a paper form that was circulated for signatures for proper delegation of authority. “We wanted to automate many of these processes to reduce the administrative burden on our back-office operations,” says Masood. “One of the most important outcomes was the ability to get accurate reports on-the-fly, so we don’t have to chase our travel suppliers to know the status of our travel and expense costs. We also integrated our duty of care programme from a third-party provider with Concur, enabling us to always know where our traveling staff and students are.”
“Our journey with SAP Concur has also provided us with greater transparency into our compliance and internal audit regulation. We now have a full view of our travel across our organisation.”
Nafeh Masood, Senior Director for Financial Operations at NYU Abu Dhabi